Conveniently bundled into flat-rate programs,
we have an array of solutions to meet your needs. Introduce predictability
into your IT support spending.- Customized support designed to meet the needs of small businesses.
- From a simple backup solution to save your data to a comprehensive package that includes monthly maintenance and service calls, ClarityIT offers three support tiers for small businesses running anywhere from one to ten computers.
| Services | Support tiers | ||
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| Service calls (6 per year; remote or on-site) |  |
pay as you go | pay as you go |
| Monthly maintenance | |
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| Initial system tweaking | |
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| Remote backup (first 3 GB included) | |
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| Local backup (hardware included) | |
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| Remote backup (first 3 GB included) | |
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| Benefits | Tier 1 | Tier 2 | Tier 3 |
| speed problem resolution by up to 70% | |
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| reduce cost of service calls by up to 50% | |
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| minimizes risk of data loss | |
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| proactively maintain your system to reduce outages | |
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| periodic reporting to keep you informed on the health of your system | |
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- Packaged solutions created to meet the needs of small and large organizations.
- We have carefully analyzed the many needs of IT in organizations and created affordable bundles that deliver maximum value. Choose from the samples below or customize based on your needs.
| Services | Sample packages | ||||
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| Sample 1 | Sample 2 | Sample 3 | Sample 4 | Sample 5 | |
| Troubleshooting helpdesk | |
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| Break / Fix | |
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| Managed antivirus and antispyware | |
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| System optimization | |
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| Microsoft patch management | |
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| Basic monitoring | |
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| Managed backup | |
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| Printer management | |
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| Guaranteed response times | |
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| Hardware and software inventory management | |
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| Quarterly executive report & review | |
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| Annual technology plans | |
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| Advanced (error & event log) monitoring | |
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| Software deployment and setup | discounted | discounted | discounted | |
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| On-site visits | discounted | discounted | discounted | |
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| Network management | |
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| Server management | |
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- Free centralized e-mail, scheduling, and document management for your small business.
- Present yourself to customers in a professional manner with customized e-mail and increase your productivity by sharing calendars and documents with other employees. Simplify your business collaboration by using Google Apps - just pay for the setup.
| Features |
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| Centralize all internal communications for your small business |
| Free customized e-mail solution that brands your business: yourname@yourcompany.com billing@yourcompany.com reservations@yourcompany.com |
| Existing e-mail messages are imported and any old accounts forwarded to your new, personalized address |
| Superior spam filtering over leading e-mail providers |
| Quickly and easily search through your e-mail |
| Powerful tools to organize your mail more effectively |
| Document creation, storage, and sharing all online for easy access |
| Shared calendars with employees - keep track of appointments and schedules |
| Calendar and document functions integrated directly into your e-mail |
| Collaboration made easy - share calendars, files, and contacts |
| Online access from anywhere, anytime - including your mobile device |
| Benefits |
| Access your e-mail from anywhere at anytime |
| Manage online calendars and even share them with employees |
| Create an identifiable e-mail address |
| Create and share documents with employees |
| Document creation and storage |
| Online access from anywhere, including your mobile devices |
| Lower cost of operation: no server to maintain as access is through the Web |
The Brentwood story
Joan and Anmarie at the Brentwood Bed and Breakfast both monitored and responded to reservation inquires sent to the same e-mail account using separate computers. This created confusion as neither person knew what e-mails had been read or replied to without verbally checking with the other. As a result, mail was often lost or duplicated unintentionally with serious consequences such as ignored customers and lost time.
Now that ClarityIT has implemented Google Apps at the Brentwood Bed and Breakfast, Joan and Anmarie can work from a centralized e-mail system, while continuing to use their separate computers. All mail - sent, received, or otherwise - is synchronized no matter where it is accessed from or by how many people. The Google Apps solution we implemented has numerous other benefits too, such as appearing more professional by changing the e-mail address from something their ISP forced them to use to anything@theirdomain.com. Joan can now access her mail when travelling or on vacation and remain in the loop.